Move-In Mailing Program FAQ

On this page you will find most commonly asked questions about our Move-In Mailing Program services. If you still have unanswered questions after reviewing this page, please either chat with an available representative, call us at (877) 759-4440 or visit our contact us page. We would be glad to answer any questions you might have regarding our services.

What is Move-In Marketing?

Move-In Marketing is the targeting of people who have just purchased a new home or rented or new businesses who just started up. With our Move-In Marketing program you get a custom designed post card or tri-fold mailed to each new potential customer each week. This is the ideal opportunity to get in front of people looking for your services to help them get settled in.

How many potential customers will be mailed each week?

That will all depend on what geographic area your company covers and will also depend on the season. There might be as few as one up to hundreds per week. Nationwide there are over 30 million new homeowners/renter and 2.5 million new businesses. Relidy's Move-In Mailer Program is designed to be flexible and accommodate fluctuations of new movers.

How new are your contact leads?

The contact leads are updated every 24 hours with the database renewing every 24 hours. At most, the contact will be 7 days and at least it will be 24 hours when your mailer is mailed out. For customers with a large service radius, a daily mailing service is available. Please call for details.

What do I get with the Move-In Mailer Program?

Relidy's Move-In Mailer Program includes the following items and features:

  • A custom designed Post Card or Tri-fold design including our Unlimited Revisions Policy.
  • New Move-In contact (residential only) and addresses.
  • Printing of Post Card or Tri-fold mailers.
  • Standard mailing and postage for all contacts.
  • Mailing to all new contacts once each week.
  • Delivery each week of list of new contacts.
  • Opportunity to target potential customers when they most need your services.
How is Undeliverable Mail handled?

Each mailer is addressed to "Contact Name" or "Current Resident" to ensure that majority of mailings reach their intended address. On the average there is a 5% to 7% of the mailings that have incorrect data, these will be returned to the sender's address which will be your business address.

What if I want to send a follow-up mailing?

Please contact us if you would like to perform follow up mailings to the same contacts as the initial Move-In Mailer. There is an 18 cent reduction to the cost of mailing each follow up piece. It is strongly recommended to have a new Post Card or Tri-fold designed for each follow up mailer.

How does the deposit system work?

Each new Move-In Mailer account is required to deposit the equivalent of 500 mailers. When this deposit amount is depleted, it is automatically replenished from the Credit Card on file. Each month your account is reviewed and if the mailing exceeded 500 units the previous month, then the deposit amount may be increased without notice to cover the following month's mailing.

Is there a contract and how can I cancel the account?

There is no contract or term beyond the amount that has been deposited. If an account is cancelled, then the remaining deposited amount will be used up. There are no refunds of any remaining funds in the cancelled account.

To cancel a Move-In Mailer account, you will be required to inform Relidy in writing at least five days before the end of each month or five days before the next deposit replenishment.

In the event that an automated replenishment transaction fails to go through, the account holder will be required to provide alternate means to fund the deposit before the remaining deposit balance runs out. When the deposit balance is used up, all mailings will cease. Accounts not brought current within 10 days will require a $100.00 re-instatement fee.